Become an approved solar retailer
As of 1 July 2019, all Retailers wishing to participate in the Solar Homes Program must be signatories to the Clean Energy Council’s (CEC) Solar Retailer Code of Conduct, to then be registered as an Approved Solar Retailer.
Requiring all solar retailers to commit to quality service and consumer protection is an extension of the existing requirement for solar installers to be accredited by the CEC.
This establishes a more level playing field for all companies working in the solar industry and support industry regulators including Energy Safe, WorkSafe, the Victorian Building Authority, Essential Services Commission and Consumer Affairs Victoria.
Become an accredited installer
The Solar Homes Package further requires installers to demonstrate and adhere to acceptable safe working procedures, have a good safety record and to comply with occupational health and safety laws. Installers will need to provide a statement that they have had no significant contravention history, or prosecutions registered with WorkSafe Victoria in the past three years (or with an equivalent authority in another Australian jurisdiction).
The Clean Energy Council's accreditation categories reflect the different responsibilities and capabilities of those who work in the solar photovoltaic industry. To apply for accreditation, or to find out more, .
Register on the Solar Victoria Portal
As of 1 July 2019, the Solar Homes Program moved to a 'Point of Sale' model, meaning that the customer is only be charged for the cost of the system minus any rebate and loan amount.
The solar retailer then makes a claim to Solar Victoria for payment of the rebate and loan amount via the Solar Victoria Portal.
Registration on the portal is essential to ensure that your business is captured as an approved retailer for the Solar Homes Program.
The portal also enables solar retailers to provide details of customer quotes, which Solar Victoria will use to assess the rebate amount and interest free loan amount that an applicant is eligible to receive.
If you haven’t received an invitation to register on the portal as either a retailer or installer and would like to you can call Solar Victoria on 1300 376 393 or email and we will arrange to have an invitation sent to you.
Retailer Code of Conduct
FAQs: Retailer accreditation
Everything you need to know about the accreditation requirements for the Solar Homes program.
Reviewed 12 November 2020