We’ve updated the rebate process to fast-track payments. Now an instant rebate will be deducted from your customer’s payment through the Solar Victoria Customer Portal. You will then claim the value of the rebate through the Solar Victoria Industry Portal and receive the funds on the Tuesday of the following week.
How does it work?
You can complete the job and get your payment in six easy steps via the SV Portal.
- Create a quote for a customer
- Upload this quote to the SV portal as part of your Provider Statement
- Wait until you get an email confirming the customer has had their eligibility application approved using your quote
- Schedule the job with the customer
- Carry out the installation and receive the customer’s payment minus the value of their rebate (and loan, if applicable)
- Request payment for the value of the customer rebate (and loan) through the SV Portal
The SV Payments Team will process your request and deposit the funds into your nominated bank account on the Tuesday of the following week.
For a full explanation of the process with examples, please refer to our Retailer Portal User Guide below:
Reviewed 15 July 2019