The Victorian Government’s Solar PV rebate applications are now open. Solar Hot Water Applications will open soon.

We are currently experiencing a high volume of applications and we are working through them as quickly as possible.

Please ensure that you include all the requested documentation in your application so that we can process your application sooner.

For applicants who installed systems between 19 August and 14 September, as indicated on your Certificate of Electrical Safety, please contact us at rebates@solar.vic.gov.au for access to the application form.

For all general enquiries please contact us on 1300 363 744 or at enquiries@solar.vic.gov.au

 Step 1

Check the Solar Victoria eligibility requirements

Timeframe: just a couple of minutes!

To be eligible for a rebate, you must be able to answer 'Yes' to the following:

  • Do you have a combined household taxable income of less than $180,000 per annum? (based on the 2016/17 or 2017/18 tax assessment notices for the home owners or alternative proof of income for the 2016-17 or 2017-18 financial year. For example, proof of pension received)
  • Are you the owner-occupier of the home?
  • Is the home valued at under $3 million?
  • I don't have solar PV on my property OR I am replacing my solar PV system that was installed before 1 November 2009. 

Don't make any payments to a solar provider at this stage

 Step 2

Identify your preferred solar provider & get them to complete the Solar Provider Statement


Timeframe: 2-3 weeks to engage your provider


Beware of Scams

We have received alerts that scammers have been targeting Victorian households. Solar Victoria will never ask you to provide personal details such as your banking information over the phone.

If you believe you are being contacted by a scammer please contact:

There is a lot to consider when you decide to install a Solar PV system. 

The Clean Energy Council have a Solar PV buyers guide and Consumer Affairs Victoria provides helpful information on what to look out for. Their resources will provide you with guidance on installing Solar PV and questions you can ask your provider.

When selecting a solar provider you must ensure they will:

  • install a Clean Energy Council (CEC) Approved Product
  • use a CEC Accredited Installer
  • provide you with a completed copy of the Solar Provider Statement certifying that they:
    • hold an unrestricted Class A Electrical Licence, registered with Energy Safe Victoria
    • have had no prosecutions registered with WorkSafe Victoria in the past three years (or with an equivalent authority in another Australian jurisdiction).

Download the Solar Provider Statement


The Clean Energy Council also maintains a Solar Retailer Code of Conduct. This Code of Conduct is voluntary, and aims to lift the bar higher than the minimum requirements set by government and regulators and improve professionalism in the solar industry by encouraging solar businesses to show their commitment to responsible sales and marketing activities and solar industry best practice. The Code is authorised by the ACCC. People using companies who’ve signed on to the code can be confident that they're working with a reputable retailer.

Don't make any payments or sign any documents at this stage

 Step 3

Submit your proof of eligibility to Solar Victoria.


Indicative timeframe: 3-4 weeks for processing

Please note: Timeframes for processing are indicative only. Our team is working through eligibility applications as quickly as possible and will be in touch as soon as your application has been reviewed and/or processed.

Please note: This step is to confirm that you meet the eligibility criteria for the program – it’s not approval that you will be paid a rebate.

If you are eligible, we’ll send you an eligibility number and a link to apply for a rebate once your system is installed.

Submit your proof of eligibility

Don't make any payments at this stage

  Step 4

Engage your solar provider & have the system installed


Timeframe: 2-3 months for your system to be installed

There is some great information for consumers which outlines the process for buying and installing solar PV on your property.

Clean Energy Council

The Clean Energy Council has published a free guide to buying and installing solar photovoltaic (PV) panels for your home.

Consumer Affairs Victoria

Consumer Affairs Victoria has information on solar topics ranging from installation contracts to scams to watch out for. 

Payments and signing of contract/agreement with the solar provider can be done after receiving an eligibility number.

  Step 5

Collect documentation from your solar provider and submit an application


Indicative timeframe: 3-4 weeks for processing

Please note: Timeframes for processing are indicative only. Our team is working through rebate applications as quickly as possible and will be in touch as soon as your application has been reviewed and/or processed.

Your solar provider will need to provide you with the following documents for you to apply for a rebate:

  • Certificate of Electrical Safety
  • PV Small-Scale Technology Certificate (STC) Assignment Form
  • The Distributor's Solar Connection Form, Micro Embedded Generator Connection Form or Service Order Reference Number (obtained via the distributor or retailer)
  • Electrical Work Request, CR Number, or similar evidence of notification to the distributor and retailer of the solar installation
  • Tax Invoice / Receipt including total cost of system installation, any discounts and rebates applied (e.g. STCs), and the balance paid in full by you. If the balance is subject to a repayment plan provided by your Solar Provider please ensure this is documented in the receipt or additional documentation is provided.

Check the email from Solar Victoria confirming your eligibility number and access the link to your rebate application form.

If you are unable to find the email or require any further information, please call Solar Victoria on 1300 363 744.

 

  Step 6

Solar Victoria pays your rebate


Timeframe: 2-3 weeks to process your rebate after receiving a complete application

Keep an eye out for an email confirming that your rebate has been processed via your nominated payment method. Processing will take a couple of weeks from the date of approval of your rebate.

Beware of Scams

We have received alerts that scammers have been targeting Victorian households. Be alert to callers claiming to be from the Victorian Government or Solar Victoria requesting bank account details. 

Solar Victoria will never ask you to provide personal details such as your banking information over the phone.

If you believe you are being contacted by a scammer please contact:

Sunny sky

Solar Homes


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