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Applying for a Virtual Power Plant (VPP) program

Step 1: Inform yourself

Before you sign a contract to join an approved Virtual Power Plant (VPP) program, you should be sure that you understand the Virtual Power Plant Pilot Program rebate application process and eligibility criteria.

You should also do some research on the different VPP programs to see which one is right for you. Solar Victoria’s Solar Hub contains useful information on the types of VPP models in the approved programs and what factors to consider to help you choose.

Once you have decided whether a VPP is right for you, contact them to obtain a quote from one of the approved VPP providers.

Step 2: Get a written quote from an Approved VPP Provider

Once you have spoken to the approved VPP provider that best suits the needs of your household, you can obtain a quote.

Your approved VPP provider will supply you with a quote that contains information that you need to make an informed decision.

Make sure you check that the provider has sought pre-approval from your Distribution Network Service Provider to install your solar battery or solar battery and solar panels (PV) and to see if you’re able to export solar to the VPP.

At this stage, you can also ask the provider about other conditions that are important to your decision, for example whether you can operate your system in standalone mode in the case of a power outage.

They must obtain this approval before they can upload a quote to Solar Victoria Portal (the Portal). This approval may take some time to obtain.

You will receive an email notification from the Portal informing you that your quote has been uploaded and you will now be able to start the online eligibility process.

Solar Victoria does not recommend signing a quote acceptance or paying a deposit before receiving your rebate eligibility confirmation.

As a minimum, you should confirm with your retailer that any deposit is fully refundable.

Step 3: Complete the application

To complete your application, you will need to provide the following:

  • Your quote number from your approved VPP provider.
  • You will also need to provide proof of identity, income and property ownership when you apply via the Solar Victoria Portal, so be sure that you have your paperwork handy when you’re ready to apply.
    • We require evidence of property ownership, for example your local council rates notice.
    • We require proof of income documentation for each person named as an owner on your local council rates notice. For instance, if there is more than one owner of the property, we require proof of income for all listed owners. If there is more than one listed owner, you will need to provide proof of income documents for each person from the same financial year.
  • If you didn’t receive a taxable income, you need to complete a signed Statutory Declaration that states your income amount (e.g. $0) for the financial year.
  • You will need to provide the pre-approval number or reference that has been provided by your DNSP.

You will receive an email from Solar Victoria when you’ve submitted your application, either confirming your eligibility for the rebate or requesting further information.

Apply now

To apply now, click on the button below.

Apply now

Step 4: Arrange your installation

Once you are confirmed as eligible, Solar Victoria will provide you a unique eligibility number and QR code that must be scanned by your accredited installer in order to proceed with your installation. Without this eligibility number and QR code, the installation cannot proceed.

Contact your approved VPP provider to confirm that you’re proceeding with their quote and to book the installation with them. One the day of installation, your accredited installer is required to scan the QR code contained in your eligibility confirmation email before commencing the installation.

Once the installation is complete, pay the approved VPP provider the amount you owe them. This is the total amount minus any deductions, including the rebate. We’ll pay the remainder.

Reviewed 08 April 2022

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