We’ve updated the rebate process to make it even easier for Victorians to take up solar.
Watch a video walkthrough of the Solar Victoria customer rebate application process.
Step 1: Inform yourself
Before you sign a contract for the installation of solar panels, you should be sure that you understand the process and eligibility criteria.
Step 2: Get a written quote from an authorised solar retailer
Your authorised solar retailer will need to provide you with a written quote that contains the information you need to make an informed decision. They will also upload your quote into the Solar Victoria Portal (the Portal) which will enable you to start the online eligibility process.
You will receive an email notification from the Portal informing you that your quote has been uploaded.
Solar Victoria does not recommend signing a quote acceptance or paying a deposit prior to receiving your rebate eligibility confirmation. As a minimum you should confirm with your retailer that any deposit is fully refundable.
Step 3: Get pre-approval from the Distribution Network Service Provider (DNSP)
While it’s not part of the eligibility criteria for the solar panel (PV) rebate, if customers are interested in connecting and exporting to the grid it’s a good idea to make sure that your installation has Distribution Network Service Provider (DNSP) pre-approval.
Retailers agree to obtain approval from the DNSP when they upload a quote and complete the Provider Statement on the Portal.
Applicants should check with their retailer that pre-approval has been given and whether any solar export constraints have been imposed. Solar export constraints can change the amount of savings available to you so it is important to be informed about this.
Step 4: Get your eligibility number and QR code
To start your application for eligibility, you can access your quote via the notification email from the Portal.
Once you have accessed the Portal, you can select the quote provided to us by your retailer and use that as the starting point to assess your eligibility.
Once you are confirmed as eligible, Solar Victoria will provide you a unique eligibility number and QR code that must be scanned by your installer in order to proceed with your installation.
Without this eligibility number and QR code, the installation cannot proceed.
There is no maximum/minimum size for solar PV systems eligible for the rebate. The maximum value of the rebate is $1,400. You should speak to your authorised solar retailer to ensure the size of your system meets any other restrictions that may be in place.
Documentation required to prove eligibility
You will need to provide proof of identity, income and property ownership when you apply via the Solar Victoria Portal, so be sure that you have your paperwork handy when you’re ready to apply.
Proof of identity
You will need to enter the details from any 2 forms of ID. These can be a:
- Driver’s licence
- Medicare card
- Australian passport
- Australian birth certificate
- Foreign passport. This should be a foreign passport with a valid Australian Visa.
You’ll need to make sure the names on both documents are the same.
Proof of property ownership
We require evidence of property ownership. This is provided via your local council rates notice.
Proof of income
We require proof of income documentation for each person named as an owner on your local council rates notice.
For instance, if there is more than one owner of the property, we require proof of income for all listed owners. If there is more than one listed owner, you will need to provide proof of income documents for each person from the same financial year.
Depending on your financial situation, proof of income documents may include:
- Completed and signed Statutory Declaration if you are a self-funded retiree (i.e. don’t receive any payments from Centrelink). Please complete a Statutory Declaration and include your total income including any Superannuation for the financial year
*Foster Child Health Care Card and Ex-Carer Allowance (Child) Health Care Card are not eligible.
If you didn’t receive a taxable income, we still need you to complete a signed Statutory Declaration that states your income amount (e.g. $0) for the financial year.
To apply now, click on the button below.
Once your application is completed, you will receive an email confirming your eligibility. Hold on to this as you will need to show it to your installer when your system is installed.
Step 5: Arrange your installation
Contact your retailer to confirm that you’re proceeding with their quote and to book the installation with them. On the day of installation, your installer is required to scan the QR code contained in your eligibility confirmation email.
Once installation is complete, pay the retailer the amount you owe them. This is the total amount minus any deductions, including the rebate and the loan (if applicable). We’ll pay the remainder.
Following your installation, you will receive an email from Solar Victoria confirming the start date for repayments on your interest-free loan (if applicable).
Reviewed 30 June 2021