Applications for solar PV systems installed between 19 August 2018 – 12 April 2019

On 12 April 2019 Solar Victoria announced that the program for solar PV was fully subscribed for 2018-19, with the program re-opening on 1 July 2019.

Since then, Solar Victoria has become aware that a number of Victorians have installed new solar PV systems without applying or contacting Solar Victoria for eligibility confirmation before applications were closed.

In many cases, these people installed their systems based on misleading advice from solar providers. 

The Victorian Government believes people who bought solar installations in good faith should not be disadvantaged. 

As such, if you installed a solar PV system between 19 August 2018 and 12 April 2019 (inclusive), we are now providing you the opportunity to apply for a solar PV rebate.

You will still need to meet all other eligibility requirements of the program and submit your application by Friday, 14 June 2019. No further applications can be accepted after this time.

If the “date of completion of works” provided on your Certificate of Electrical Safety shows that your solar PV system was installed between 19 August 2018 and 12 April 2019 and you wish to apply for a rebate you must contact Solar Victoria by emailing rebateapplications@solar.vic.gov.au and we will provide you with the forms required to lodge your claim. You can also call 1300 363 744 to request the forms.

Your email should include your name, email address, and telephone contact number. You will still be required to demonstrate that you meet all program eligibility requirements and provide documentary evidence to demonstrate this.

In instances where Solar Victoria has received information that a solar provider has intentionally misled its customers, it will continue to refer these allegations to Consumer Affairs Victoria.

If you have additional questions about the applications process you can read our frequently asked questions or contact us.

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We have received alerts that scammers have been targeting Victorian households.

Be alert to callers claiming to be from the Victorian Government or Solar Victoria requesting bank account details. We will never ask you to provide personal details such as banking information over the phone.

If you believe you are being contacted by a scammer or have been contacted by someone engaging in fraudulent of dishonest activities relating to solar rebates please report to ScamWatch and contact Solar Victoria on 1300 363 744. For more information on scams visit the Consumer Affairs website

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