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Solar hot water rebate

Woman and son dressed in blue, holding yellow cardboard sun and rubber duck
Woman and son dressed in blue, holding yellow cardboard sun and rubber duck

We are providing a rebate of up to $1,000 on solar hot water systems.

This is a great option for households where solar panels might not be suitable, or for households that already have solar panels installed. 

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On average, households that install solar hot water systems can expect to save between $140-$400 per year on their electricity bills.  

See if you fit the eligibility criteria below, then follow the three-step process to apply for a rebate. 

Eligibility criteria

Victorian household owners are eligible to receive a rebate under the Solar Homes Program if: 

  • they are the owner-occupier of the property 
  • all owners have a combined household taxable income of less than $180,000 per annum (based on their Australian Tax Office Notice of Assessment for the last two years) 
  • it is an existing property, valued at under $3 million 
  • the hot water system to be replaced is at least three years old from the date of purchase 
  • they have not received a solar PV rebate or a battery rebate under the Solar Homes program 
  • the property is not a new build 
  • the property address has not received a rebate under the Solar Homes Program 
  • the solar (or heat pump) hot water system is on the Solar Homes program approved products list
  • properties that are connected to reticulated natural gas, without solar PV greater than 2.5kW, can only install gas-booster solar hot water systems (see the Approved products page for more information)

Once you’re confident that your property meets the eligibility criteria, you can start the process by applying for an eligibility number. 

Process for solar hot water installations 

There are three easy steps to apply for a Solar Hot Water rebate.  

You should not install a solar hot water system until your eligibility has been approved by Solar Victoria – with the exception of emergency installations. If you install your solar hot water system before your eligibility is approved, you will not receive a rebate.  

Step 1 - Obtain a quote

Seek out a quote for your solar hot water installation. You should advise your retailer you intend to apply for the Solar Homes rebate. 

Obtaining a quote is necessary to apply for an eligibility number, which your installer will use to confirm that they can go ahead with your installation. 

Solar Victoria does not recommend signing a quote acceptance or paying a deposit prior to receiving your rebate eligibility confirmation. As a minimum you should confirm with your retailer that any deposit is fully refundable.  

Step 2 - Apply for eligibility 

Solar Victoria will provide you with an eligibility pack containing documents that will need to be completed. Once you have completed all the documents, you will need to return all the documents and attachments to Solar Victoria via the secure link provided. 

Solar Victoria will then assess your application and inform you and your solar (or heat pump) hot water system provider on whether the application has been approved. 

Step 3 - Get the system installed

Once you have received confirmation of approval by Solar Victoria, you will able to arrange the installation of the system with your solar (or heat pump) hot water provider.

Please note that the program requires the installation of an approved product and depending on your situation you may be only able to obtain a rebate for a gas boosted solar hot water system. 

The rebate will be paid directly to your provider and deducted from your invoice – ensuring you only pay any outstanding balance once the system is installed.   

Please note: The Solar Homes rebate for Solar Hot Water is calculated after any other discounts have been applied (including STC and VEEC) and is up to the value of $1000.

Apply now

Process for emergency installations

In the case of an emergency solar hot water installation, customers do not have to wait to have their eligibility approved before having their replacement system installed. This ensures customers can maintain access to hot water.  

There are specific criteria that determine whether a solar hot water system has been installed in an emergency due to a broken down or unsafe existing hot water system. Customers must submit their eligibility application as soon as possible following the emergency installation and be prepared that they may not receive a rebate if they do not meet eligibility criteria.  

Step 1 - Emergency installation

Contact your retailer to arrange an emergency solar hot water installation due to a broken down or unsafe existing hot water system.  

You should advise your retailer you intend to apply for the Solar Homes rebate and let them know that the program requires the installation of an approved product. Make sure you meet all eligibility criteria, otherwise you will be ineligible for a rebate.   

The solar hot water system is installed. 

Step 2 - Apply for eligibility 

Solar Victoria will provide you with an eligibility pack containing documents that will need to be completed. Once you have completed all the documents, you will need to return all the documents and attachments to Solar Victoria via the secure link provided. 

Solar Victoria will then assess your application and inform you and your solar (or heat pump) hot water system provider on whether the application has been approved. If you are eligible, the rebate will be paid directly to you. 

Apply now

Approved products

The program requires the installation of an approved product that is listed on both the Clean Energy Regulator (CER) Register of approved products list and the Victorian Essential Services Commission (ESC) Registered Products list. Below is a downloadable version of the consolidated approved products for solar hot water.    

Properties that are connected to reticulated natural gas, without solar PV greater than 2.5kW, can only install gas-booster solar hot water systems. See the Approved products page for more information.  

Downloads

Reviewed 13 May 2021

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