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Instruction to solar retailers and installers

Instruction issued: Friday, 8 October 2021

Solar Victoria issues the following instruction to all solar retailers and installers participating in the Solar Homes and/or Solar for Business programs (programs). This instruction forms part of the Terms governing your participation in the programs and is a requirement of your participation in the programs.

Failure to comply with this instruction may result in Solar Victoria suspending or cancelling your participation in the programs. Solar Victoria issues an instruction to all solar retailers and installers participating in the Solar Homes and/or Solar for Business programs not to install any solar systems under the programs using DC isolators, for which certification has been cancelled under the national Electrical Equipment Safety System (EESS).

Solar PV systems must not be installed under the programs unless they are installed with a DC isolator that holds the required certification and registration. There is no evidence the devices pose a safety risk. Solar Victoria sets the highest standards for safety and quality and is taking this action out of an abundance of caution as the products are not currently registered for lawful supply. Regulators are working to verify that there are no safety concerns with the affected products.

A list of affected models is available on Energy Safe Victoria’s website: DC isolators – cancellation of a number of certifications – Energy Safe Victoria.

Reviewed 08 October 2021