Before you contact us


If you have an active application with us to assess your eligibility for the Solar Homes Program or to apply for a rebate we will be in touch with you as soon as it is assessed. 

Application processing timeframes can vary and may take longer than usual if an application is incomplete and additional documentation is required to complete the assessment process. 

If you have questions about your application or the assessment process you can contact us using the details below.

How you can contact us

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Call 1300 363 744 on Monday to Friday from 8:30am – 5:00pm (except public holidays).

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Postal address

You can post electronic, scanned or photographic copies of documents to support your application to: 

Solar Victoria 
PO Box 104 
Morwell, 3840

Social media

Follow us on social media for the latest news on the Solar Homes Program, including our rebates programs and industry, quality and safety updates. We monitor these accounts from 9:00 am to 5:00 pm Monday to Friday (except public holidays). 

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  • Media enquiries

     Media enquiries can be submitted by email to


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    To receive the latest information about the Solar Homes Program you can register for e-news updates.

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